Payments
We accept:
- Credit and debit cards, processed securely by Stripe
- Apple Pay and Google Pay, on supported devices
- Link by Stripe
- Bancontact, EPS and iDEAL, for customers in Belgium, Austria and the Netherlands
- PayPal
- Direct bank transfer. Please use your order number as the payment reference. We dispatch your order once the funds have cleared, which can take up to 5 working days.
Your order will not be shipped until payment in full has been received. Prices are shown in pounds sterling (GBP) excluding VAT; VAT is added at checkout where it applies. If you pay by card from outside the UK, you may be shown the amount in your own currency at the payment step.
Questions about paying? Email info@bmsproducts.com or call +44 1582 758444.
Returns
At BMS Products we strive to offer the best quality products for our customers. If something isn’t right with your order, we’ll make it right, on these conditions:
- Check your order when it arrives. Tell us about any damage, missing or wrong items within 3 working days of delivery.
- Faulty, damaged or not fit for purpose: we’ll send a replacement free of charge, or give you store credit for the value of the item (excluding shipping).
- Bespoke items (custom flags, signs and printed items) can’t be returned unless they’re faulty.
To request a return, email info@bmsproducts.com with your order number. We’ll reply with the next steps. Please don’t send anything back until you’ve heard from us. We comply with consumer law where it applies.